How can we sense and act upon a future that remains unclear? The good news is that much of the technology-driven disruption that each of us experiences today –...
It may be an understatement to say that social media has taken over our lives. Whether it’s facebook, twitter, linikedin, whatspp and the many and ever increasing number of...
Despite challenges, OTA bookings climb in Europe and more than a third will be completed via mobile websites and apps by 2022
Despite economic and political challenges in the region, Europe’s travel market continues to expand and gross travel bookings were expected to climb 2% for the full 2018 calendar year,...
Back to basics – airlines need to think very differently when flying families as parents call for ‘notebooks, pencils and crayons’ as travel essentials
Holidays are all about relaxation, yet the uncertainty of travelling to new environments has the potential to have the opposite effect for parents of young children and parents appears...
Kiss and Fly – the high cost you can pay to say goodbye to friends, family or colleagues at the UK’s airports
In previous stories I have highlighted the important role passenger car parking has historically played in the airport business model. But, with growing demand, restrictions on space and a...
As an expert warns ‘most of the world’s airports and leading destinations remain vulnerable to criminal or rogue mayhem’, will lessons be learned from the London airports’ drone shutdowns?
Was it a bird? It certainly wasn’t a plane and unlikely it was a caped super hero. The belief is that while drone activity initially closed Gatwick Airport at...
Evidence shows significant movements in fuel price have been a key driver in aircraft purchase and retirement decisions this decade
Jet fuel prices have long driven airline profitability and the aviation industry as a whole, representing between 14% and as much as 31% of airline operating costs in the...
Baby Boomers are increasingly travelling with a smartphone, seeking out authentic experiences and showing more interest in alternative accommodation options
Baby boomers are an important market for the travel sector and account for a significant share of the spend across the industry. The grey nomads are not only a...
IATA Pay goes live as airlines continue to seek cheaper and simpler secure payment options for consumers
The International Air Transport Association (IATA) has confirmed the successful completion of the first ‘IATA Pay’ ticket purchase transaction in a live test environment, an industry-supported initiative to develop...
Travel companies are risking losing one-third of their customers due to the lack of payment choices they currently offer
More than one third of British, American, Chinese, French and German travellers surveyed globally (36%) are unhappy about not being able to pay the way they want when booking...
Trade shows ‘are getting worse’ as participants demand more entertainment alongside supporting their business needs
A quick glance at the aviation and travel industry events calendar for 2019 and you could quite easily complete multiple trips around the world attending the increasing number of...
New ‘Autopilot’ technology aims to revolutionise how hotels think about their online guest experience
Smart technology solutions specialist Hotelchamp has introduced ‘Autopilot’, a new technology which it hopes will revolutionise how hotels think about their online guest experience. The artificial intelligence engine is trained to...
Global air travel grew by a very healthy 5.9% in 2018. That is the latest observation from ForwardKeys, which predicts future travel patterns by analysing 17 million booking transactions a day...
Away from the Kangaroo route fanfare, was 2018 just another regular year for Australia’s aviation sector?
The last year will always be remembered as a landmark time for the Australian aviation industry with the introduction of non-stop scheduled flights by Qantas between Perth and London....
Japanese carrier All Nippon Airways (ANA) has today (10-Jan-2019) opened reservations for the new First Class and ANA COUCHii travel options that will be introduced when its first Airbus...