TravelPerk’s new booking cancellation tool brings flexible solution to forced or voluntary changes to travel plans

European online travel management platform, TravelPerk has launched FlexiPerk, a new product that gives business travellers unprecedented flexibility to cancel and get a refund on any booking – hotel, trains, airbnb, car, and flights (including bookings with LCCs) – at any time, for any reason. It says FlexiPerk is “the first part of our new push to bring innovation to the market, to give business travel products that are designed for travellers who deserve a better experience”.

Currently in beta, FlexiPerk has been trialled by Sumup, Picnic, and other customers, saving an average of 26% for each business versus the cost of flexible fares and last-minute cancellation fees., according to TravelPerk. It says the platform “brings a new level of disruption” to the pricing structure of an industry that is “still dominated by outdated solutions that make business travel unnecessarily expensive and painful for both traveller and company”.

Business travel plans can regularly change, but travel is traditionally anything but flexible and any flexibility comes at a price, generally a significant one at that. Most business travellers and employers have experienced this first-hand, and as a result have also experienced the stress and expense of unpredictable schedules.

TravelPerk’s own data shows that more than one fifth of business trips are subsequently postponed, rearranged, or cancelled. Currently, travel managers and buyers have to make the brave decision between expensive “flexi-fares” offered by corporate travel providers, which can on average cost almost two thirds more than standard fares, or risk losing bookings or navigating complex and time-consuming refund processes.

That is where TravelPerk sees FlexiPerk as the problem solving solution, making every booking refundable automatically and giving business travellers freedom with bookings, for a 10% booking premium.

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